Policy

Conditions of Rental

  • A deposit is required of either passport or cash amount depending on the bike rented.
  • A renter is responsible for any damage they cause and flat tyres.
  • ​A renter is required to do regular oil changes and maintenance. (Expats in Hanoi for monthly rental will get FREE for changing oil regularly
  • ​Owner will pay for any breakdowns but customer is required to contact owner to agree price of repairs before work is done.
  • ​A renter will be provided helmets, luggage racks, usb charges, phone holders
  • It is possible to drop bike off in Hue and Saigon (Renter pays for the fee of sending back to Hanoi)